Business complexity, technology innovation and a new understanding of how we learn at work are causing the learning profession to re-think how they develop and sustain human performance and behaviour change. As a result new methods and approaches are emerging that promise to change the landscape of learning and development meeting in the coming years. This session will provide an opportunity to learn about the following trends and their application.
Tom manages the Learning Services team at Global Knowledge. He has over 25 years designing and managing training, e-learning and performance support. Early experiences designing learning for process redesign initiatives caused him to rethink formal learning and look for ways to build learning into workflow and job contexts using technology, social media and other means. Tom has an M.A. in Educational Technology and is a Certified Training and Development Professional (CTDP) and Certified Management Consultant (CMC).
- New business drivers impacting learning
- Informal Learning and the 70-20-10 "rule"
- Social and Mobile Learning
- Innovations in Synchronous Learning
- Gaming and Simulation
- Performance support