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Business Process Modeling: From Macro to Micro

Nov. 12, 2015
59m 49s

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool.

In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

Rod Fage

Global Knowledge instructor Rod Fage, CMA, has more than 15 years of direct experience in business analysis, Web development and programming. A Chartered Professional Accountant, Fage provides in-depth, strategic advice on business models and workflows, going well beyond the traditional definition of IT consulting. His resume features direct, in-the-field experience working for leading training management firms, including CDI Corporate Education Services, where he served as director of technology.


The goal is to have a model that is:

  • Complete
  • Consistent
  • Understandable by business and IT
  • Structurally consistent