Resource Library

Since PeopleCert’s acquisition of the ITIL Body of Knowledge in 2021, they have worked to modernize, refine, and improve the guidance it provides so that businesses that adopt it facilitate better collaboration between IT and its stakeholders, experience greater user satisfaction when utilizing IT services, and deliver improved business outcomes. During that time, the certification program has continued to evolve to better align to the people doing the work, the roles they hold, and the types of practices they perform in the co-creation of value for the organization. We plan to discuss the value & benefits that ITIL certification brings to organizations, to describe the re-certification pathways of the recently announced recertification program, and to illustrate how you can leverage the modern components of the ITIL framework to grow your ITSM practice. We hope you’ll join us, along with our partners from Peoplesoft, for this robust discussion on the modern practices of the ITIL®4 framework, and how Skillsoft can help you implement them. Watch Now

ITIL is the preeminent framework for managing IT service delivery around the world. ITIL 4 defines a Service Value System that prescribes specific practices and activities during the design, development, delivery, and support of IT services.

The main reason for Python’s explosive growth is that it’s very easy to learn, use, and deploy, and in this 45-minute webinar, we’ll take a high level look at Python’s syntax, and explore some of the other reasons for Python’s ubiquity, including its very active and evangelical user community, and the availability of a huge collection of add-ons and libraries, including hundreds for data science and machine learning. Join Skillsoft as we focus on the role that Python can play in almost every area of your business, including as a productivity tool for employees and domains that you might not necessarily associate with a programming function. Watch Now

Whether you are at the start of your Microsoft learning or you’re looking to expand or update your skillset, a certification can help you validate your knowledge and consolidate your skills. Plus, it can help you advance in your career.

Whether you’re a business user, administrator, or embarking on your technical career, this certification provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand the benefits of adopting cloud services, the basics of a Software as a Service (SaaS) cloud model, and the value of implementing Microsoft 365 cloud services. Join Skillsoft in the third of our Transformative Tech Microsoft Certification series, where we demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits. Watch Now

To stay competitive in the industry, your employers and clients rely on you to stay ahead of the tech curve. Maybe they look to you when they evaluate a move to the cloud, or maybe they bring you a problem and point to an existing tech stack for solutions you may or may not be able to create. Whatever the scenario, you can be sure that the skills you bring to the table are critical on many levels. We will take a look at the cybersecurity Architect Expert certification track. This is the first expert-level certification in Microsoft’s Security, Compliance, and Identity portfolio. This certification will focus on designing elements of a cybersecurity architecture and evaluating the tradeoffs between different solutions.   Watch Now

Join Skillsoft, as part of our Transformative Tech series, as we demonstrate how we can educate your organization to foster a culture of cybersecurity and unify all employees to manage risk and encourage agility and vigilance.   Watch Now

Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk. Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.   Watch Now

We are collectively generating terabytes and petabytes of data on a daily basis. Today’s organizations and governments worldwide need data curators to help sift through that random data and tease out unique insights and actionable information.

In this presentation, CompTIA’s Dr. James Stanger will provide case studies and examples describing how zero trust is implemented in the private and public sector. Dr. Stanger will outline discussions he has had with industry leaders from Google, NIST, and other organizations worldwide who have led the way in successful zero trust implementations. He will outline the best practices and technologies necessary to build next-level networks.