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Making Digital Government a Reality

Article | Dec. 03, 2017

There’s no one word that can adequately describe the upheavals brought on by the digital revolution. Instead, we have to rely on an acronym: VUCA, which describes a situation that is at once volatile, uncertain, complex and ambiguous. VUCA neatly describes a world and a workplace transformed by technology. And it applies even more accurately to the government’s race to master the intricacies of digital service delivery.

2017 Top-Paying Certifications

Article | Dec. 01, 2017

Data from Global Knowledge’s 2017 IT Skills & Salary Survey revealed which certifications can help you advance your IT career and earn a better paycheck. From AWS to Microsoft and Citrix, these up-and-coming certifications are in security, cloud computing, networking, and more.

Getting IT Right From the Start

Article | Nov. 30, 2017

Government executives don’t typically crave the spotlight. Their focus is on delivering excellent service. It’s not easy. Almost by definition, government projects are carried out in an environment of significant constraints and risks. Government executives understand these risks, and they work tirelessly to mitigate them.

The Future is Now with AWS Certifications

Article | Nov. 10, 2017

Yes, there’s big money in AWS Certification, which tends to outpace other cloud certification salaries, but there’s more to the cloud than dollars and cents.

Data Center ROI: The Good, the Bad and the Ugly

Article | Nov. 07, 2017

Data center return on investment – which is measured by time to cost savings, time to revenue, time to break even, etc. – has proven more elusive than expected. But that doesn’t mean it isn’t attainable. To understand the genesis of the bad and ugly parts of data center ROI, we need to recognize the good parts and appreciate why so many companies are putting their faith in new and unfamiliar technologies.

ITIL Foundation Exam-Taking Tips

Article | Oct. 21, 2017

ITIL Foundation Exam-Taking Tips

10 New Features for Citrix XenApp 6.5

Article | Oct. 16, 2017

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

How to Ask Your Company to Pay for VMware Training

Article | Oct. 16, 2017

A lot of IT pros would like to get their work to fund their training and certifications, but if the issue isn't approached with care and forethought, it can be dangerous territory. So how do you justify the costs of training? Luckily, a help desk tech in the healthcare field named R. Lee Young offered up some great suggestions.

Six Certification Exam Mistakes to Avoid

Article | Oct. 16, 2017

So you've decided to take one of the latest certification exams. Passing this one may just add to the alphabet soup of certifications that are already attached to your signature or maybe it's the first certification that you've ever acquired. In either case, you'll want to use every advantage available and you'll want to avoid any pitfalls. Although each exam is content specific, there are some overall guidelines that will help you pass any certification exam. I'll list six mistakes commonly made when approaching a new exam and how to avoid them. My hope is that some of these tips may give you the slight edge you need to convert a potential failure into a success.

Top 10 Cloud Computing Terms You Should Know

Article | Oct. 16, 2017

You might already know what cloud computing is, and you might already be implementing it into your business, but are you able to have a conversation about it? The lingo surrounding this newer technology can be a bit, well, cloudy. Here are just some of the terms we keep hearing as cloud computing spreads from organization to organization.