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Diversity and Inclusion

New - Learn how diversity influences your relationships at work.

This full day live instructor-led course covers diversity and inclusion in the workplace for employees, supervisors, team leaders and managers. You will learn how diversity influences your relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. You will learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers.

GK# 100958
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Who Should Attend?

All professionals who seek to learn more about a diverse and inclusive workforce.

What You'll Learn

  • Define and understand conscious and unconscious bias.
  • Understand the subtle ways that bias occurs and how to address it.
  • Identify and overcome instances of devaluing others through small, subconscious behaviors and micro-inequities.
  • Establish a framework to increase inclusion at the organizational level.
  • Recognize different ways of conveying respect.
  • Address bias-based conflict productively and respectfully.
  • Lead by example and be part of the solution.

Course Outline

Module 1: Behaviors that Create Separation

  • The Problem: Focusing on Differences
  • The Solution: Focusing on Respectful Interactions
  • Understanding Bias
  • Subtle Stereotyping
  • Virtually Imperceptible Inequities

Module 2: Fostering a Culture of Inclusion

  • Organizational Approach to Inclusion
  • Individual Approach to Inclusion
  • Showing Respect
  • Productive Conflict Resolution

Module 3: Lead by Example

  • Be Part of the Solution
  • Confronting Negative Behavior Respectfully
  • Seek Personal Growth

Review

  • Learning Summary
  • Action Plan
  • Test Your Knowledge
  • Suggested Resources

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