Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-800-268-7737 Other Contact Options
Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

macOS Support Essentials 10.14 (Mojave)

New – Learn best practices for supporting macOS Mojave users.

GK# 100382

Course Overview

TOP

macOS Support Essentials 10.14 is a three-day course that teaches the best ways to support macOS Mojave users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.

Schedule

TOP
  • Delivery Format:
  • Date:
  • Location:
  • Access Period:

$

Class is Full
This session is full. Please select a different session.

What You'll Learn

TOP
  • How to use macOS Mojave tools and resources to troubleshoot macOS Mojave
  • macOS Mojave features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification

Outline

TOP
Viewing outline for:

Virtual Classroom Live Outline

Installation and Configuration
Update, upgrade, and reinstall macOS Mojave. Set up and configure macOS on an individual Mac. It introduces the command-line interface and macOS Recovery.

User Accounts
Manage user accounts, user home folders, macOS security and password changes.

File Systems and Storage
Manage file systems, storage, encryption, permissions, and file sharing.

Data Management
Use hidden items, shortcuts, file archives, metadata, and Spotlight. Manage system resources and Time Machine.

Apps and Processes
Install, manage, and troubleshoot apps. Manage documents.

Network Configuration
Manage basic and advanced network settings. Troubleshoot network issues.

Network Services
Manage network services, host sharing, and a personal firewall.

System Management
Manage printers and scanners. Troubleshoot peripherals, startup, and other system issues.

Prerequisites

TOP
  • macOS knowledge
  • Basic computer navigation skills

Who Should Attend

TOP
  • Individuals who manage computer networks or computer labs that run macOS
  • Individuals who support Mac users
Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 3 day

Request this course in a different delivery format.
Enroll