Microsoft 365 Identity and Services (MS-100T00)

Module 1 : Plan your tenant in Microsoft 365

• Determine which Microsoft 365 subscription offerings best suit your organization’s requirements.
• Identify which Microsoft 365 component services satisfy your organizational needs.
• Identify the steps to successfully create a tenant for Microsoft 365.

Module 2 : Plan your on-premises infrastructure for Microsoft 365

• Prepare your organization to transition its on-premises deployment to Microsoft 365.
• Estimate your network's bandwidth.
• Describe best practices to employ when integrating your network to Microsoft 365.
• Identify the deployment strategies your company can use when implementing Microsoft 365 services.
• Prepare your Active Directory forest for directory synchronization.

Module 3 : Plan your identity and authentication solution for Microsoft 365

• Describe authentication behavior for Office client apps when they connect to Exchange Online, SharePoint Online, and Skype for Business Online.
• Explain how multi-factor authentication is supported in a Microsoft 365 deployment.
• Create a plan for directory synchronization and Azure AD Connect Pass-through authentication.
• Explore how password hash synchronization supports cloud authentication.
• Describe the issues, benefits, and best practices when implementing federated authentication using Active Directory Federation Services.
• Plan for Azure AD single sign-on.

Module 4 : Plan your supporting infrastructure for Microsoft 365

• Determine the best email migration or coexistence strategy for your organization.
• Create a file storage and collaboration strategy that is resilient and reliable.
• Prepare your organization to achieve the best experience using Microsoft Teams.

Module 5 : Plan hybrid requirements for your Microsoft 365 deployment

• Identify key considerations when planning a hybrid Exchange environment.
• Understand how planning your choices will affect your hybrid deployment.
• Describe the key planning options when designing a hybrid SharePoint environment.
• Identify the primary features of a hybrid deployment.
• Identify the infrastructure requirements for setting up a hybrid Skype for Business environment.

Module 6 : Plan your migration to Microsoft 365

• Plan your organization's migration strategy to Microsoft 365.
• Analyze your organization's Active Directory and plan any necessary clean-up using the ID Fix tool.
• Determine which migration strategy to use to move your organization's mail, calendar, and contact information to the cloud.
• Describe the performance and network issues to consider when planning your organization's migration strategy.

Module 7 : Configure your Microsoft 365 experience

• Configure your company’s organization profile, which is essential for setting up for your company’s tenant.
• Maintain minimum subscription requirements for your company.
• Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on.
• Create a checklist that enables you to confirm your Microsoft 365 tenant meets your business needs.

Module 8 : Manage user accounts and licenses in Microsoft 365

• Identify which user identity model best suited for your organization.
• Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
• Manage user accounts and licenses in Microsoft 365.
• Recover deleted user accounts in Microsoft 365.
• Perform bulk user maintenance in Azure Active Directory.

Module 9 : Manage groups in Microsoft 365

• Describe the various types of groups available in Microsoft 365.
• Create and manage groups using the Microsoft 365 admin center and Windows PowerShell.
• Create and manage groups in Exchange Online and SharePoint Online.

Module 10 : Add a custom domain in Microsoft 365

• Identify the factors that must be considered when adding a custom domain to Microsoft 365.
• Plan the DNS zones used in a custom domain.
• Plan the DNS record requirements for a custom domain.
• Add a custom domain to your Microsoft 365 deployment.

Module 11 : Configure client connectivity to Microsoft 365

• Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
• Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process.
• Describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
• Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.

Module 12 : Configure administrative roles in Microsoft 365

• Describe the Azure RBAC permission model used in Microsoft 365.
• Describe the most common Microsoft 365 admin roles.
• Identify the key tasks performed by users who are assigned to the common Microsoft 365 admin roles.
• Delegate admin roles to partners.
• Manage permissions using administrative units in Azure Active Directory.
• Elevate privileges to access admin centers by using Azure AD Privileged Identity Management.

Module 13 : Manage tenant health and services in Microsoft 365

• Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center.
• Develop an incident response plan to deal with incidents that may occur with your Microsoft 365 service.
• Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support issues.

Module 14 : Deploy Microsoft 365 Apps for enterprise

• Describe the Microsoft 365 Apps for enterprise functionality.
• Configure the Readiness Toolkit.
• Plan a deployment strategy for Microsoft 365 Apps for enterprise.
• Complete a user-driven installation of Microsoft 365 Apps for enterprise.
• Identify the mechanisms for managing centralized deployments of Microsoft 365 Apps for enterprise.
• Deploy Microsoft 365 Apps for enterprise with the Office Deployment Toolkit.
• Deploy Microsoft 365 Apps for enterprise using group policy.
• Describe how to manage Microsoft 365 Apps for enterprise updates.
• Determine which update channel and application method applies for your organization.

Module 15 : Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

• Identify how Microsoft Viva Insights can help improve collaboration behaviors in your organization.
• Discover the sources of data used in Microsoft Viva Insights.
• Explain the high-level insights available through Microsoft Viva Insights.
• Create custom analysis with Microsoft Viva Insights.
• Summarize tasks and considerations for setting up Microsoft Viva Insights and managing privacy.

Module 16 : Explore Exchange Online as a Microsoft 365 Enterprise Administrator

• Describe how mail flows through a Microsoft 365 deployment
• Describe the most common recipient types that are available in Exchange Online
• Manage anti-malware and anti-spam policies in Exchange Online
• Describe migration and coexistence strategies and understand the differences between them
• Select the right mail migration strategy for your organization
• Determine when you want to change the DNS MX record for a domain in a Microsoft 365 migration to point to Exchange Online
• Describe the different ways to migrate mailboxes to Microsoft 365 in a hybrid Exchange environment

Module 17 : Explore SharePoint Online as a Microsoft 365 Enterprise Administrator

• Determine the out-of-the-box permission levels that your organization should use in SharePoint Online when creating sites and segregating and restricting access to content that is considered confidential or proprietary
• Plan a migration strategy to migrate file shares to SharePoint Online and OneDrive
• Identify the options available in SharePoint Online to maintain and recover content that has either been deleted or misplaced in your organization's intranet
• Describe the different options that provide anti-malware protection in SharePoint Online
• Plan a hybrid SharePoint Online deployment

Module 18 : Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator

• Describe basic Teams functionality and the infrastructure that supports its goals
• Describe how Teams compares to the other collaboration apps in Microsoft 365
• Provide Teams access by managing user licenses in the Microsoft 365 admin center and PowerShell
• Describe the functionality provided by Guess access in Microsoft Teams
• Describe audio conferencing functionality that is available in Microsoft Teams
• Assign an audio conferencing license and a conference ID to each user to support audio conferencing
• Manage user settings for audio conferencing
• Select a voice solution using Microsoft Teams Phone
• Manage your organizational settings in Microsoft Teams

Module 19 : Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator

• Describe what the Microsoft Power Platform is
• Identify the components that make up the Microsoft Power Platform product family
• Implement the Microsoft Power Platform Center of Excellence starter kit
• Describe the basic features of the Microsoft Power Platform admin center
• Describe the Microsoft Power Platform security model

Module 20 : Create apps as a Microsoft 365 Enterprise Administrator with Power Apps

• Describe Power Apps functionality, including its business impact and primary components
• Manage the Power Apps environment in the Power Apps admin center and with Windows PowerShell
• Describe how Power Apps connects to data sources
• Create, test, and monitor a canvas Power App
• Run canvas and mobile Power Apps

Module 21 : Create flows as a Microsoft 365 Enterprise Administrator with Power Automate

• Describe what Power Automate is and how it is used by organizations
• Describe the types of flows you can create and the basic structure of flows
• Administer Power Automate licensing and environments
• Describe how flows connect to data sources
• Build a basic flow using Power Automate
• Run a flow in Power Automate, Teams, and SharePoint

Module 22 : Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI

• Describe what Power BI is and how it's used by organizations
• Describe how Power BI connects to data sources
• Build and share a basic Power BI report and dashboard
• Administer Power BI permissions, licensing, and row level security

Module 23 : Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents

• Explain the purpose of Power Virtual Agents within the Power Platform.
• Explain how Power Agents enable teams to easily create powerful bots.
• Describe key features of Power Virtual Agents.
• Create a bot using Power Virtual Agents.

Module 24 : Explore identity synchronization

• Describe the Microsoft 365 authentication and provisioning options
• Explain directory synchronization
• Explain how Azure AD Connect enables coexistence between your on-premises Active Directory environment and Microsoft 365

Module 25 : Prepare for identity synchronization to Microsoft 365

• Identify the tasks necessary to configure your Azure Active Directory environment.
• Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD.
• Identify the features of Azure AD Connect sync and Azure AD Connect Cloud Sync.
• Choose which directory synchronization best fits your environment and business needs.

Module 26 : Implement directory synchronization tools

• Configure Azure AD Connect prerequisites
• Set up Azure AD Connect and Azure AD Connect Cloud Sync
• Monitor synchronization services using Azure AD Connect Health

Module 27 : Manage synchronized identities

• Ensure your users synchronize efficiently
• Deploy Azure AD Connect
• Manage groups with directory synchronization
• Use Azure AD Connect Sync Security Groups to help maintain directory synchronization
• Configure object filters for directory synchronization
• Troubleshoot directory synchronization using various troubleshooting tasks and tools

Module 28 : Manage secure user access in Microsoft 365

• Manage user passwords
• Describe pass-through authentication
• Enable multifactor authentication
• Describe self-service password management
• Implement Azure AD Smart Lockout
• Implement entitlement packages in Azure AD Identity Governance
• Implement conditional access policies
• Create and perform an access review

Module 29 : Implement applications in Azure AD

• Register an application or service within your Azure AD tenant
• Update an application within the Azure AD consent framework
• Modify the configuration of a single-tenant application to make it a multi-tenant application
• Manage OAuth application requests
• Monitor app governance for OAuth-enabled apps

Module 30 : Configure Azure AD Application Proxy

• Describe the benefits of Azure AD Application Proxy, the type of applications that work with it, and how it works
• Identify Azure AD Application Proxy prerequisites
• Install and register a connector and verify that it installed correctly
• Publish an on-premises app for remote access and test the published app to verify that it functions correctly

Module 31 : Explore solutions for external access

• Identify the features of external access with Azure Active Directory B2B collaboration.
• Explain the difference between Microsoft 365 external access and Azure Active Directory B2B collaboration.
• Explain the attributes of a collaborative user.
• Demonstrate Azure Active Directory B2B collaboration.
• Identify the differences between external access and guest access using Microsoft Teams.
• Describe usage scenarios for Customer Lockbox requests.