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Outlook 2016 Level 1

Become familiar with introductory features and functionality of Microsoft Outlook 2016.

GK# 5020

Course Overview


In this course, you will become familiar with introductory features and functionality of Microsoft Outlook 2016.

This course includes access to our exclusive Microsoft Office Online Support Program, enabling you to build your skills and expertise after class. The program provides 24x7 access for 60 days to online mentoring via chat from Microsoft Office experts.


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What You'll Learn

  • Explore the Outlook 2016 environment
  • Create customized notes, subscribe to RSS feeds, and learn to use Help
  • Communicate with electronic mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items


Viewing outline for:

Classroom Live Outline

1. Understanding the Outlook Environment

Outlook Concepts
Getting Started
Working in Outlook
Creating and Customizing Notes
Working with RSS Feeds
Using Outlook Help

2. Communicating with Email Messages

Creating and Sending Messages
Replying to, Forwarding, and Deleting Messages

3. Working with Contacts

Managing Contacts
Tracking Communications in the Journal

4. Managing Messages

Creating Contact Groups
Organizing, Sorting, and Finding Messages
Managing Junk Email

5. Managing Tasks

Creating, Editing, and Deleting Tasks
Organizing and Tracking Tasks

6. Scheduling and Managing Appointments

Scheduling Appointments
Managing Appointments
Calendar Options

7. Scheduling Meetings

Planning, Requesting, and Scheduling Meetings
Rescheduling and Cancelling Meetings

8. Printing Outlook Items

Selecting Print Styles and Printing Messages
Printing Schedules and Contact Lists



Experience working within a Microsoft Windows environment

Who Should Attend


New Microsoft Outlook 2016 users

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.