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Emotional Intelligence

Learn about Emotional Intelligence and how to apply it in the workplace.

GK# 2255

Course Overview

Some research suggests that people with higher emotional intelligence tend to be more successful than others, but what is emotional intelligence? How do you improve it? In this course, you'll explore the definition and development of emotional intelligence, as well as the importance of applying emotional intelligence in the workplace. You'll learn about how self-awareness, self-management, social awareness, and relationship management make up emotional intelligence. You'll also cover suggestions for improving emotional intelligence.

Virtual short courses do not include materials or headsets.

Delivery Format Options

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $225 CAD

    1 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • How the theory of emotional intelligence developed
  • The difference between emotional intelligence and IQ
  • The four components of emotional intelligence
  • Competencies of emotional intelligence
  • Tips for improving your emotional intelligence

Follow-On Courses

Who Needs To Attend

All professionals

Course Outline

Download Course Outline