What You'll Learn
- What makes listening so difficult
- What it means to be an active listener
- How to be a better active listener
- How applying active listening skills can increase productivity and improve morale
Who Needs To Attend
Really hear what your team is telling you and increase productivity, reduce conflict, and improve morale.
Effective communication is vital to good management, and listening is one of the most important communication skills. In this course, you'll explore what makes listening so difficult and how active listening techniques can improve understanding. You'll also learn about the components of active listening and how active listening can make you a more engaged and engaging manager.
Virtual short courses do not include materials or headsets.
Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.
Train your entire team in a private, coordinated professional development session at the location of your choice.
Receive private training for teams online and in-person.
Request a date or location for this course.