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Effective Conversations

Make your conversations count.

GK# 2243

Course Overview

We have conversations every day, but how effective are they? In this course, you'll learn how to have conversations in which participants understand your messages and feel respected and motivated. You'll go through the steps involved in having an effective conversation, explore how personal space affects a conversation, and receive tips for dealing with strong emotions that may result from a conversation.

Virtual short courses do not include materials or headsets.

Delivery Format Options

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $225 CAD

    1 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • What constitutes an effective conversation
  • How to have an effective conversation
  • Tips for managing personal space in a conversation
  • How to recognize deception
  • How to build trust and rapport

Who Needs To Attend

All professionals

Course Outline

Download Course Outline