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Palo Alto Networks: Firewall 7.1: Debug and Troubleshoot

Learn how to troubleshoot the full line of Palo Alto Networks Next Generation firewalls.

GK# 9770 Vendor# PAN-EDU 311

Course Overview


This course expands on the Essentials 1 and 2 course topics with hands-on troubleshooting labs.

What You'll Learn

  • Troubleshoot the full line of Palo Alto Networks Next Generation firewalls
  • Troubleshoot the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operation System (PAN-OS)
  • Troubleshoot visibility and control over applications, users, and content


Viewing outline for:

Classroom Live Outline

1. Course Introduction

2. Platform Overview

3. Troubleshooting Methodology

4. Tools

5. Management Plane and Data Plane Troubleshooting

6. Administration Troubleshooting

7. Network Troubleshooting

8. Policy Troubleshooting

9. High Availability Troubleshooting

10. GlobalProtect Troubleshooting


Viewing labs for:

Classroom Live Labs

You will spend approximately 50% of class in hands-on labs.


  • Completion of Essentials 1: Firewall Installation, Configuration, and Management and Essentials 2: Extended Firewall Management or equivalent experience
  • Basic familiarity with networking concepts including routing, switching, IP addressing, and basic port-based security concepts and the PAN-OS CLI.

Who Should Attend


Security engineers, network engineers, and support staff

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 3 day

Request this course in a different delivery format.