Live Chat
Monday - Friday 8am - 6pm EST Chat Now
Contact Us
Monday - Friday 8am - 8pm EST 1-866-716-6688 Other Contact Options

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:


Presentation Skills

GK# 8984

Course Overview


Whether selling or sharing, effective presentation skills can enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills can help make your presentations more memorable and successful, and reduce the tension that often accompanies preparation and delivery.

The Presentation Skills program provides the skills and the methods to improve the planning, structuring and delivery of formal and informal presentations for productive outcomes.

Group size is limited to eight. Participants are asked to bring a sample of a recent report or proposal, or a topic for a report or proposal due in the near future.


  • Delivery Format:
  • Date:
  • Location:
  • Access Period:


What You'll Learn

  • Structure your presentation to achieve your objectives and keep your audience engaged
  • Reach your audience by setting communication objectives and analyzing audience needs and attitudes
  • Utilize and manage eight key elements of effective delivery for presentations that deliver impact
  • Illustrate your presentations using various text-based and graphical methods and understanding the strengths and limitations of each
  • Identify obstacles to successful presentation outcomes and develop solutions to overcome these
  • Use a six-step model to handle questions during your presentation
  • Respond to informational questions
  • Manage hostile questions tactfully


Viewing outline for:

Classroom Live Outline

1. Delivery Skills

  • Dealing with Nervousness
  • Attitude
  • Building Rapport
  • Verbal Mannerisms
  • Body Language
  • Voice
  • Illustrations

2. First Presentations

3. Process of Understanding

  • Process of Understanding Model
  • Applying the Model

4. Planning Your Presentation

  • Setting a Communication Objective
  • Audience Analysis
  • Planning the Content

5. Structuring Your Presentation

  • Opening
  • Body
  • Summary
  • Evening Assignment

6. Second Presentations

7. Handling Questions

  • Handling Questions Model
  • Response Procedure
  • Informational Questions
  • Hostile Questions
  • Final Presentations and Feedback

8. Wrap Up

  • Personal Commitment
  • Course Evaluation

Appendix: Illustrating Your Presentation

  • Flipcharts and/or Whiteboard
  • Overhead Transparencies
  • PowerPoint Presentations
  • Handouts



Prework for this course should be completed one week in advance and brought to class.

Who Should Attend


Those who want to develop or improve their presentation planning and delivery skills

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 2 day

Request this course in a different delivery format.