Negotiation Skills for Project Managers
Learn successful negotiation and conflict resolution techniques.
Whether you are asking for resources, negotiating with a vendor, or dealing
with conflicts on the team, being a skilled negotiator makes you a better
project manager. In this active, participatory course, you will practice the
skills of negotiation and receive one-on-one feedback and coaching tips to
improve your performance.
You will learn about the types of negotiation and different styles that you
can adapt during negotiations. You will learn to determine your individual
negotiation style and how to adapt to situations for more successful
negotiations. You'll gain an understanding of competitive and collaborative
negotiation and learn how to recognize each.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.