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Project Management Overview

Learn the basic concepts and techniques of project management.

GK# 2783

Course Overview


In this course, you will be introduced to the project management life cycle and key project management concepts of constraints, stakeholders, scope, risk, and communication.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.


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What You'll Learn

  • Roles and responsibilities of a project manager
  • Project management terminology as you apply basic project management concepts
  • Essential management skills and techniques of project management
  • Common project challenges
  • How you can play a more active role in supporting a project


Viewing outline for:

Classroom Live Outline

1. Role of the Project Manager

  • Project Management Life Cycle
  • Project Manager Role
  • Triple Constraints

2. Stakeholders

  • Stakeholder Communication
  • Stakeholder Engagement
  • Stakeholders Analysis

3. Decomposing and Estimating Work Effort

  • Project Charter
  • Scope Statement
  • Work Breakdown Structure
  • Estimating

4. Risk Management

  • Defining and Documenting Risks
  • Prioritizing Risks
  • Response Planning

5. Executing, Monitoring, Controlling, and Closing

  • PDCA
  • Scope Creep
  • Change Management
  • Lessons Learned

6. Wrap Up

  • Stakeholder Communication and Engagement
  • Key Points
  • Final Reflections
  • Quiz


  • Identifying key stakeholders on your project
  • Estimating work effort by creating a work breakdown structure and decomposing deliverables into sub-deliverables and activities
  • Estimating time to complete activities
  • Creating a team responsibility assignment matrix and determining when and how to communicate to key stakeholders
  • Identifying and analyzing risks and developing a response plan
  • Reflection prompts to solidify the learning

Who Should Attend

  • Project team members who want to perform basic project management tasks on their projects or teams
  • Business analysts who are working toward their Certified Business Analysis Professional (CBAP®) certification
  • Anyone interested in becoming a project manager or exploring it as a career
  • Anyone who works with project managers, such as IT staff, functional managers and team members, sales representatives, and administrative personnel.

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 2 day

Request this course in a different delivery format.