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Apply strong soft skills across your organization

Every individual and department within an organization can benefit from stronger business acumen. In an increasingly competitive market, its more-and-more important to develop and refine people and process skills, in order to do any job role effectively.

Learn tactics to motivate teams, how to better negotiate with vendors, communicate more effectively within and across teams, and gain conflict resolution skills. With an extensive range of courses featuring subject-matter experts delivering real-world scenarios, you can rely on our business skills training to become an effective leader, manager and complete professional.

Complimentary resources and savings

Free Templates

Get online access to over 110 templates free with any course purchase.

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Membership Savings

PMI, IIBA, and itSMF members can save 15%.

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Case Study

Business-IT alignment enables luxury retail group to harness the value of technology.

Blogs: Business Skills

Timely and relevant short articles covering the latest on professional skills development.

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White Papers: Business Skills

Subject matter experts deeply covering a wide array of topics from bridging IT skills gaps, to managing risks associated with change.

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Webinars: Business Skills

Industry experts share their expertise on topics like the power of influence in the workplace and change management strategies.

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McMaster University Certifications

Global Knowledge in partnership with McMaster University's Centre for Continuing Education.

  • 93%
    93% of respondents say that soft skills will become a more important part of their role in the next five years.
    Source: Bomgar 2015 survey of IT pros
  • 9/10
    9/10 employers believe that graduates with soft skills will become increasingly important as globalization speeds up.
    Source: Talent Q, part of Hay Group