Communicating for Clarity
- Référence GK8947
- Durée 1 Jour
Modalité pédagogique
Classe inter en présentiel Prix
EUR595.00
hors TVA
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Modalité pédagogique
La formation est disponible dans les formats suivants:
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Classe inter à distance
Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.
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Classe inter en présentiel
Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.
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Intra-entreprise
Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.
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Résumé
Haut de pageExclusive - Enhance your ability to communicate with others clearly and effectively.
Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstandings can result in lost opportunities, lost productivity and worst of all, lost customers. This one-day course combines concepts developed through research with a prime model and key tools that give you the skills you need to communicate more clearly. The solution is not more communication, but clearer communication.
Communicating for Clarity focuses on the following competencies:
- Creating a clear and engaging message
- Encouraging clear communication from others
Prochaines dates
Haut de pagePublic
Haut de pageThose who want to become more effective communicators by ensuring that the message they send is the message that is received
Objectifs de la formation
Haut de page- Develop messages that have appeal
- Identify your own personal needs and customize your message to ensure you get what you need from the communication
- Identify the personal needs of others and customize the communication to ensure you get what they need from the communication
- Structure messages to enable others to engage in the communication and take appropriate action
- Use a variety of Question types to explore the opinions and insights of others
- Use specific communication techniques to demonstrate understanding and interest and to guide the communication
- Listen more effectively
Programme détaillé
Haut de page1. Introduction
- Determining Personal and Program Objectives
- Considering Your Experience With Clear Communication
2. Clearly, This is Communication
- More Than Words
- Model for Clear Communication
- Facts, Episodes, and Feelings and Long-Term Memory
- Facts, Episodes, and Feelings and Clarity
- Using Facts, Episodes, and Feelings
3. Enabling Clarity
- Personal Needs
- Creating Clarity with KUBA
- KUBA: Considering Others
- KUBA and You
- Personal Needs and KUBA
4. Communication Skills
- Communication Factors
- Questioning Skills
- Encouragers and Discouragers
- Listening and Responding
- Listening Quiz
5. Where Enablers and Skills Meet
- Practice Makes Perfect
- Case Study
- My Commitment to Clarity
Pré-requis
Haut de pagePrework for this course should be completed one week in advance and brought to class.
Et après
Haut de pagePowerful Presentations
