Assertive Communication
- Código del Curso A-AC
- Duración 1 Día
Otros Métodos de Impartición
Método de Impartición
Este curso está disponible en los siguientes formatos:
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Cerrado
Cerrado
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Clase de calendario
Aprendizaje tradicional en el aula
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Aprendizaje Virtual
Aprendizaje virtual
Solicitar este curso en un formato de entrega diferente.
Temario
Parte superior
This workshop will help you to feel comfortable with saying "no", without feeling guilty and to speak up in a confident and effective manner. Learn to distinguish between the three basic positions: passive, assertive and aggressive.
Curso Cerrado (In-Company)
Debido a que nuestra formación es modular, nuestros responsables de formación e instructores pueden trabajar con usted y su equipo para detectar las necesidades formativas y adaptar un temario de forma rápida y rentable. Durante una formación cerrada, usted recibirá una formación de expertos en un curriculum adaptado a sus necesidades.
Calendario
Parte superiorDirigido a
Parte superior- Managers, supervisors, and project leaders
- Administrative assistants and office coordinators
- Anyone who would like to develop assertiveness skills
Objetivos del Curso
Parte superiorAfter the workshop, you will be able to:
- Express what you want and assert your rights.
- Prevent misunderstandings and conflicts.
- Overcome self-defeating behaviours.
- Improve the quality of your interactions with others.
Más información
Parte superiorThe Benefits of Assertiveness
- How to boost your self-esteem
- Ways to improve the quality of your interactions with others
- Learn to speak up and be heard
- How to prevent messy interpersonal situations and conflicts
Improving You Assertiveness Skills
- Examine your present level of assertiveness
- Identify and evaluate the benefits and liabilities of assertive, aggressive and passive behaviours
- Discover “useful tricks” and methods to improve your assertiveness
- Select the best assertiveness approach depending upon the situation
Using Your Assertiveness Skills on the Job
- Acquire practical techniques to enable you to give and receive feedback
- Appropriate responses to criticism and how to manage your emotions
- Ways to set reasonable limits on your output
- Assertive strategies for particular situations