MALC ITIL® Managing Across The Lifecycle | Training Course Skip to main Content

ITIL® Managing Across The Lifecycle

  • Código del Curso MALC
  • Duración 5 días

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Método de Impartición

Este curso está disponible en los siguientes formatos:

  • Cerrado


  • Clase de calendario

    Aprendizaje tradicional en el aula

  • Aprendizaje Virtual

    Aprendizaje virtual

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This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme.

The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.


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    • Método de Impartición: Clase de calendario
    • Fecha: 11-15 noviembre, 2019
    • Sede: Madrid


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Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL® V3 units OR a combination of V2 Practitioner and V3 units, including an ITIL® Foundation V3 (SMEV3) Certificate in IT Service Management or V2 to V3 bridge equivalent (ITIL® V3 Bridging Foundation (ILFBR))

Objetivos del Curso

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This course will be your final step in achieving the ITIL® Expert qualification.

This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices and includes:

  • Introduction to IT Service Management Business & Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • Understanding Complementary Industry Guidance


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Before taking the course it is recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years.

It is recommended that students should complete at least 28 hours of personal study by reviewing the syllabus and relevant books in preparation for the examination.

Certificación de Prueba

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The course forms part of the ITIL® Intermediate qualification programme. The examination will consist of a complex multiple choice, closed book paper, to be completed within 90 minutes. (Candidates sitting the examination in English and who do not have English as their first language will be allowed 120 minutes to allow use of a dictionary.) The pass mark will be 65% or more. Exam to be charged separately

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Más información

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This course is worth 5 ITIL Expert Credits.

ITIL® is a Registered Trademark of The Office of Government Commerce (OGC).

This course is delivered in partnership with Fox IT - The Authority in IT Service Management™

*ITIL® es una marca registrada de AXELOS Limited, utilizada bajo permiso de AXELOS Limited. Todos los derechos reservados.

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