E-Learning: Domain Separation Implementation (SNDSI-OD)

This course provides you with the knowledge required to develop and employ your skills as a ServiceNow System Administrator within a domain-separated instance.

Upon successful completion of this training course, you will have the opportunity to receive a voucher code to take the Certified Implementation Specialist - Service Provider certification exam.

• Activate Domain Separation on different types of instances
• Understand what roles should be assigned to users
• Know the properties that support Domain Separation and process separation
• Perform the initial domain setup
• Know how to effectively sync domains between instances
• Understand how the platform sets the domain for a user during their logged in session
• Use Domain Separation tools to determine current domain and switch to different domains
• Explain how Data Separation works in the platform at the database level to a technical consultant
• Create a basic domain hierarchy to match real-world requirements
• Control visibility to domain data using advanced concepts
• Configure a data separated instance using best practice
• Configure a process separated instance using best practice
• Apply best practices for monitoring instance configuration health, from a Domain Separation standpoint

• Introduction to Domain Separation Implementation
• Plugin Activation
• Initial Domain Setup 
• Simulators - Introduction / Creating Domains and Companies 
• Determining Your Domain 
• Data Separation / Data Separating a Table/ Simulator - Domain Separating a Table 
• Data Driven Customer Onboarding 
• Process Separation
• Simulator - Process Overrides / Application Menu Override / Form Overrides / Process Separating a Table 
• Building the UI 
• Configuring Choice Lists / Simulator - Choice Lists 
• Expanding Data Visibility 
• Foundation Data Management /Simulator - Data Imports 
• Domain Support in Applications / Simulator - Service Catalog 
• Process Automation / Simulator - Flow Designer
• Integration Strategies 
• Management Practices and Governance 
• Summary of Domain Separation