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Exam Vouchers: MS-720: Microsoft Teams Voice Engineer (MS-720)

  • Price: £113.00
  • Code: MS-720


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Candidates for this exam are Microsoft Teams voice engineers that plan, design, configure, maintain, and troubleshoot integrated communications solutions at an organization. You must be able to translate business requirements into technical architecture and designs for communication solutions.
You are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. You must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. You also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.

Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. You also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.


  • Plan and configure Microsoft Teams Phone (25-30%)
  • Optimize network performance (5-10%)
  • Plan and configure Direct Routing (15-20%)
  • Configure and manage Microsoft Teams Phone for voice users (15-20%)
  • Plan and configure Microsoft Teams clients and devices (5-10%)
  • Monitor and troubleshoot Microsoft Teams Phone (15-20%)


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