E-Learning: Supporting Cisco Devices for Field Technicians (FLDTEC-CPLL)

The Supporting Cisco Devices for Field Technicians (FLDTEC) training teaches you knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, unified computing system (UCS), and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades.

This training prepares you for the 800-150 FLDTEC v1.0 exam. If passed, you earn the Cisco Certified Technician (CCT) Field Technician certification.

Recommended as preparation for the following exam:

•  800-150 FLDTEC

After completing this course you should be able to:

• Identify common network devices, components, and functions
• Identify the layers of the host-to-host communications model
• Describe network cabling at Layer 1
• Describe network switching and Layer 2 technologies
• Explain internet protocol (IP) addressing and subnetting
• Explain network routing at Layer 3
• Identify Cisco infrastructure networking devices, roles, and functions
• Identify Cisco data center networking devices, roles, and functions
• Identify Cisco UCS servers, roles, and functions
• Identify Cisco collaboration devices, roles, and functions
• Explain the Cisco device boot-up process
• Identify common Cisco internetwork operating system (IOS) commands
• Identify tools for device file management
• Confirm physical layer connectivity
• Access devices remotely over a network
• Explain how to connect to the console port
• Describe how to capture device status
• Describe techniques for password recovery
• Identify common tools for device replacement
• Locate serial numbers on Cisco devices
• Compare IOS bundle and install modes
• Describe Cisco software licensing models
• Manage Cisco software images
• Manage device configuration files
• Identify infrastructure components, endpoints, and collaboration devices
• Examine on-premises collaboration deployments
• Describe the role of collaboration infrastructure in video endpoints
• Explain Cisco cloud services in enterprise communication and collaboration
• Explain safety and environmental protocols
• Describe the process for replacing Cisco devices
• Describe the process for configuring Cisco network operating system (NX-OS) software
• Describe Cisco collaboration endpoint solutions
• Identify devices in a data center network
• Describe components in a virtualized data center architecture
• Explain Cisco UCS devices and their placement in UCS architecture

Networking Foundations

Cisco Equipment and Hardware Foundations

Cisco IOS Software Foundations

Common Services Tasks & Tools

Installing Replacement Hardware

Implementing Cisco Software and Configurations

Cisco Infrastructure and Collaboration Architecture

Cisco Infrastructure Hardware Replacement

Cisco Collaboration Hardware Replacement

Cisco UCS & Data Center Architecture & Management

Cisco Data Center Hardware Replacement

Cisco UCS Hardware Replacement

Attendees should meet the following pre-requisities:

• There are no prerequisites for this training. However, you should have an understanding of the exam topics before taking the exam, including:

  • Network Foundations
  • Common Service Tasks and Tools
  • Cisco Software
  • Cisco Infrastructure and Collaboration Architecture
  • Cisco Hardware Replacement
  • Cisco UCS and Data Center Architecture