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Certified ScrumMaster

  • Course Code GKCSM
  • Duration 2 days

Course Delivery

Additional Payment Options

  • GTC 16 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Virtual Learning Price


excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

Scrum is an agile framework for maximising the value of product development. This may take the form of a project but Scrum is designed to be applicable to both project and non-project environments.  Scrum uses an empirical approach based on iterative and incremental development with regular feedback to enable maximisation of return on investment.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Course Schedule


Target Audience

If you are going to be a ScrumMaster or be part of a Scrum team, or if you are going to lead one or more Scrum teams or are going to interact with one of more Scrum teams to support activities such as recruitment or procurement; this course will provide the understanding you need to help the team to maximise its performance.

Course Objectives

  • A Scrum team maximises value to its customers, users and organisation through the regular and frequent delivery of valuable product features.  Scrum teams build a regular cadence of delivery in short time frames, typically between 1 and 4 weeks for each delivery cycle.
  • On this course you will learn how to effectively apply the Scrum framework, whether you are the Scrum Master, the Product Owner or a Team Member.    Through a number of hands on exercises you will practise all aspects of the Scrum framework in a fun, exhilarating and interactive environment.  You will also learn some of the common impediments experienced by teams adopting Scrum and strategies to overcome these.

Course Content

  • Agile and Scrum Foundations
  • Empirical Process Control
  • Scrum Process Framework
  • Scrum Roles
  • ScrumMaster
  • Product Owner
  • The Development Team
  • Scrum Activities
  • The Sprint
  • Sprint Planning
  • The Daily Scrum
  • Product Backlog Refinement
  • The Sprint Review
  • The Sprint Retrospective
  • Scrum Artefacts
  • The Product Backlog
  • The Sprint Backlog
  • The Product Increment
  • The Rules of Scrum
  • Multi-team Scrum
  • Scrum Artefacts
  • The Product Backlog
  • The Sprint Backlog
  • The Product Increment
  • The Rules of Scrum
  • Multi-team Scrum

Course Prerequisites

  • None are mandatory however we recommend reading the Scrum Guide prior to attending this course (available at )

Test Certification

  • Participants who successfully complete the course will be invited to take Scrum Alliance’s CSM Exam.  After passing the exam, participants will be designated Certified ScrumMaster (CSM) and will also receive 2 years membership of Scrum Alliance. 
  • Participants will also be able to work towards becoming a Certified Scrum Professional (CSP).


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