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ITIL® 4 Foundation Examination Workshop

  • Course Code ILFN4EW
  • Duration 1 day

Public Classroom Price


excl. VAT

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Course Delivery

This course is available in the following formats:

  • Blended Live

    Learning that is blended in some way

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

Request this course in a different delivery format.

Course Overview


Our 1-day foundation blended workshop is designed by our senior ITIL4 examiners to prepare students for the examination after they have completed our accredited e-learning course.

This approach gives the benefits of reduced time away from the day job combined with an increased chance of success compared to self-study alone.

Course Schedule


Target Audience


This workshop is suitable for students who have completed the Global Knowledge accredited ITIL4 e-learning course

Course Objectives

To supplement e-learning and prepare students for the ITIL4 foundation exam.

Course Content

  • Complete review of the ITIL foundation syllabus
  • Test questions and exercises
  • Mock examination
  • ITIL Foundation Exam

Course Prerequisites

There are no pre-requisites for this course.

Test Certification


The “ITIL4 Foundation Certificate in IT Service Management” is a pre-requisite for other ITIL4 qualifications. The examination is a 1-hour, closed book, multiple choice paper of 40 questions taken on completion of the course or shortly afterwards. The pass mark is 65% (26 out of 40).

Cost of the exam is included in the course fee.

Follow on Courses

  • ITIL Lifecycle Courses
  • ITIL Capability Courses
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