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Implementing Automation for Cisco Collaboration Solutions

  • Course Code CLAUI
  • Duration 3 days
  • Version 1.0

Additional Payment Options

  • CLC Please Call 0118 912 1929 inc. VAT

Public Classroom Price

£2,395.00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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The Implementing Automation for Cisco Collaboration Solutions (CLAUI) course teaches you how to implement Cisco® Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud. Through a combination of lessons and hands-on labs, you will combine tools and processes to tackle communication challenges using key platforms including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity® Connection, Cisco Finesse®, Cisco Collaboration Endpoints, Cisco Webex Teams™, and Cisco Webex® Meetings.

Learn how to use application programming interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python.

Course Schedule

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Target Audience

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Network and software engineers interested in Cisco Collaboration and Webex automation.

Course Objectives

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After completing this course you should be able to:

  • Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
  • Examine API and automation capabilities and concepts for Cisco Unity Connection
  • Examine API and automation capabilities and concepts for Cisco Finesse
  • Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
  • Examine API and automation capabilities and concepts for Cisco Webex Teams
  • Examine API and automation capabilities and concepts for Cisco Webex Meetings

Course Content

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Automating Cisco Unified Communications Manager

  • Cisco Unified Communications Manager: AXL API Overview
  • Built-In AXL API Calls
  • SQL API Calls
  • Computer Telephony Integration
  • CDRs and Performance APIs
  • Phone Services APIs

Automating Cisco Unity Connection

  • Cisco Unity Connection

Automating Cisco Finesse

  • Cisco Finesse APIs
  • Cisco Finesse Gadgets

Examining Cisco Collaboration Endpoint Automation

  • Cisco xAPI Overview
  • In-Room Control Editor Introduction
  • Macro Introduction

Examining Cisco Cloud Collaboration Automation

  • Cisco Webex Administration API Overview
  • Cisco Webex Teams Bots Overview
  • Widgets Overview
  • Cisco Webex Teams SDK

Examining Cisco Conferencing Automation

  • Cisco Webex Meetings API
  • Cisco Meeting Server API

Labs

  • Configure the Initial Collaboration Lab Environment
  • Verify Phone Details
  • Configure Phone Line Label
  • Configure User Pin
  • Configure System Forward No Answer Timer
  • Configure Route Plan Report
  • Deploy Basic SQL Query
  • Deploy Advanced SQL Query
  • Configure and Alternate Extension in Cisco Unity Connection
  • Configure Voicemail Pin
  • Verify Agent Settings
  • Deploy Gadget
  • Configure Cisco Webex Meetings User
  • Configure and Record Cisco Webex Meeting
  • Verify System Status
  • Configure Host Access on Cisco Meeting Server Spaces

Course Prerequisites

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Attendees should meet the following prerequisites:

  • Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs
  • Basic programming and scripting skills in Python
  • Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings: Cisco Unified Communications Manager; Cisco IP Phones; Cisco Finesse; Cisco Webex Devices (Collaboration and Video Endpoints); Cisco Webex Teams.; Cisco Webex Meetings.
Recommended prerequisites:

Test Certification

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Recommended as preparation for the following exams:

  • 300-835 -  Automating and Programming Cisco Collaboration Solutions (CLAUTO) exam.

 

After you pass 300-835 CLAUTO, you earn the Cisco Certified DevNet Specialist - Collaboration Automation and Programmability certification, and you satisfy the concentration exam requirements for the Cisco CCNP Collaboration Certification and the Cisco Certified DevNET Professional certification.

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