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Introduction to Customer Journey Management Workshop

A seamless, positive customer journey with touchpoints across all digital platforms engages customers and improves customer satisfaction. AssistKD’s Introduction to Customer Journey Management workshop outlines the fundamental elements of Customer Experience analysis and Customer Journey Mapping and explores how these elements work in practice.

Delivery Format

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

2 courses found

    • Delivery Format: Virtual Learning
    • Date 14 May, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £375.00

    • Delivery Format: Virtual Learning
    • Date 27 August, 2026 | 9:00 AM to 5:00 PM
    • Location: Virtual (GMT Standa)
    • Language: English

    £375.00

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