Skip to main Content

A4Q Business Design Consultancy Course with Online Exam

  • Course Code BBDC
  • Duration 3 days

Course Delivery

Virtual Learning Price

£1,095.00

excl. VAT

Request Group Training Add to Cart

Jump to:

Course Delivery

This course is available in the following formats:

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Download Course Details

Course Overview

Top
Gain the knowledge, skills, understanding and confidence you need to deliver effective business design consultancy to internal and external clients.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Course Schedule

Top

Contact us for dates

Request Group Training Dates in Other Countries

Target Audience

Top
The Business Design Consultancy course is for anyone involved in offering consultancy services to internal or external customers, in particular: Business Consultants; Business Service Designers (including Business Designers and Service Designers); Business Analysts; Business Architects; Business Engineers; Solution Architects and Product Managers.
Show me more

Course Objectives

Top

This course covers the key skills required to deliver effective business design consultancy, including the consultancy lifecycle and service portfolio, the consultancy mindset, stakeholder engagement, investigation and negotiation techniques, and situation diagnosis. 

Presented by one of the expert training consultants pictured below. Each member of our Business Design Consultancy training team brings substantial internal and external consultancy experience to the programme.

Show me more

Course Content

Top

During this course, you will cover:

  • The business design consultancy assignment lifecycle
  • Rationale and business context for business design consultancy
  • The consultancy service portfolio
  • The consultancy mindset and key skills
  • Qualifying consulting opportunities
  • Procurement and contracting consultancy assignments
  • The OSCAR framework for initiating a consultancy assignment
  • Quality management, quality assurance and quality control
  • Stakeholder analysis, influencing and management
  • Outcome-based negotiation and conflict resolution
  • Situation investigation techniques, situation diagnosis and solution definition
  • Risk management and impact analysis
  • The economics and ethics of consultancy
  • Change control and configuration management
  • Assignment disengagement and expansion
Show me more