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Using AI and Cognitive Services in Dynamics 365

  • Course Code T4D149
  • Duration 1 day

Course Delivery

Additional Payment Options

  • GTC 14 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom Price

£880.00

excl. VAT

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Course Delivery

This course is available in the following formats:

  • Public Classroom

    Traditional Classroom Learning

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Course Overview

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This course is designed to help developers build services that amplify human ingenuity by infusing AI into their applications and services to make the benefits of AI more accessible to organizations, developers and individuals. 
In addition, the course explains how to make the best use of Microsoft Cognitive Services (includes several APIs that leverage the power of machine learning) to detect sentiment, key phrases, topics, and language from the text found in your Dynamics 365 data.

Course Schedule

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Target Audience

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The course is principally aimed at managers, project managers, business analysts, consultants, developers and power end users who want to learn how to make use AI and Cognitive Services in Dynamics 365 for their own organisation's requirements.

Course Objectives

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This course is designed to help developers build services that amplify human ingenuity by infusing AI into their applications and services to make the benefits of AI more accessible to organizations, developers and individuals. 
In addition, the course explains how to make the best use of Microsoft Cognitive Services (includes several APIs that leverage the power of machine learning) to detect sentiment, key phrases, topics, and language from the text found in your Dynamics 365 data.

Course Content

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Module 1: Introduction to Cognitive Services and Machine Learning 
- What are Cognitive Services 
- Azure Machine Learning Services

Module 2: Dynamics Cognitive Services 
- Text Analytics 
- Product Suggestions 
- Internal and External Document Suggestions 
- Social Engagement Sentiment Analysis 
- Knowledge Article Suggestions

Module 3: Dynamics 365 App for Mobile Cortana Integration 
- Use Cortana Voice Recognition to Open and Create Records

Module 4: PowerBI Naturel Language Queries 
- Tell PowerBI What you Would Like to see in Naturel Language

Course Prerequisites

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Before attending this course, students must have: 
• General knowledge of Microsoft Windows. 
• General knowledge of Microsoft Office.

Test Certification

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