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Redeem Your Cisco Learning Credits with Global Knowledge


The Cisco Learning Credits program is drastically changing on June 14, 2021.

To use your CLCs with Global Knowledge, you must book and start any CLC-eligible live class or e-Learning course on or before June 14, 2021.

As a Cisco Platinum Learning Partner you can purchase authorized Cisco training with Cisco Learning Credits (CLCs) through Global Knowledge. As an eight-time winner of Cisco’s coveted “Global Learning Partner of the Year” award, you can be confident that our training increases the technical competencies of you or your IT staff to more effectively manage your network and deliver positive technology returns.


How to easily redeem CLCs with Global Knowledge online

1. Select a CLC-eligible Cisco course.
2. During checkout, select Credits & Vouchers under payment method.
3. Under the vendor tab, highlight and click CLC - Cisco Learning Credits and enter your Cisco issued sales order number (SO#).

After we contact you to verifying your enrollment, you're confirmed in the class.


Don’t lose free training because you have questions




  • What is the implication for Team Captains?

    • June 14, 2021
      • Final day to purchase digital libraries with LPs/BEPs using CLCs as a form of payment.
      • Last class start date for LP/BEP delivered classes using CLCs as a form of payment.
      • The Preferred Partner designation will no longer be accessible in the LCMT system.
    • After June 14, 2021
      • Customers may continue to purchase Cisco training through authorized LPs/BEPs without the use of CLCs as a form of payment.
      • Customers may continue to obtain CLCs and redeem them directly with Cisco.


  • What if I’ve already booked a class with CLCs that runs after 6/14/21?

    • If your class has been entered in the Cisco Learning Credit Management Tool (LCMT) by Global Knowledge on or before April 5, 2021 AND your Team Captain has approved it, CLC redemption for a class start date after June 14 will be honored.


  • What if I need to change a registration after June 14, 2021?

    • We may be able to assist, contact your Global Knowledge account manager, call us at 800.268.7737 or email us at to review options.

    • If you have a contractual long-term commitment, please contact us so we can assist.


  • Does this CLC program change apply to all learning partners?

    • Yes, all Cisco learning partners will no longer be allowed to redeem CLCs after 6/14/21.


  • What happens after 6/14/21?

    • After June 14th, CLCs may only be redeemed directly with Cisco.


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