Resource Library

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications. I've provided a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.

Global Knowledge brings you Microsoft training exclusives—twelve months of access to resources designed to help you retain your knowledge well after you take a class. Automatically included with any qualified Global Knowledge Microsoft course you take, these exclusives include: searchable indexed recordings, practice labs, 24/7 mentoring and support, and unlimited class retakes.If you are preparing for a Microsoft certification exam, or if you just need to gain and retain new skills, these always-ready tools and support will help you confidently develop your expertise.

Web Intelligence is much more than just querying a database and displaying data in rows and columns. Take advantage of an extensive set of formatting options to convert data into drillable and actionable information. Highly formatted reports spawn immeasurable user confidence and make a huge difference with the ultimate goal of business intelligence - solving business problems. Get ready to extend your Web Intelligence report design journey with the formatting tips outlined in this white paper.

Learn how Cisco FabricPath combines the benefits of Layer 2 Switching and Layer 3 Routing, allowing for the scalability and flexibility of Layer 2 while supporting traditional Layer 3 components such as optimal paths, equal cost multipath routing and a Time to Live (TTL) field.

The Toronto Chapter of the Association of Change Management Professionals (ACMP), in partnership with Global Knowledge, welcomes Kelly Norgate to share information about her success in leading change with powerful change communication strategies. In this hour-long webinar, Norgate will examine the link between creative change communication solutions and great corporate culture. You will learn practical change communications strategies and tactics that generate the energy and commitment required to get employees on board with transformational change. Take your next change communication plan from good – to great.

Have you ever been tasked to do a certain job, but were restricted or prevented from doing it because of the lack of tools or authorization? Many IT administrators who consult or attend training have stories to share about the impediments to using the full power of Windows PowerShell for automating system tasks. There are some ways around this. Although there are many options, we’ll focus on one technique for opening up the use of PowerShell for certain kinds of SharePoint administration.

What path you decide to take to earn your Cisco Certified Network Associate (CCNA) Routing and Switching certification will depend on a number of factors including your availability, willingness to work long hours and your ability to absorb a lot of information in a short period of time. This white paper includes self-assessments and training recommendations to help you figure out if taking the CCNAX Routing and Switching Boot Camp or taking two separate ICND1 and ICND2 courses is the best fit for you.

Projects are a social endeavor. Traditional project management approaches have shied away from the social advantages a more agile project environment brings. By nature, we are storytelling, pattern seeking and social people. We need colocation to shine truly in a project environment.

IT organizations are increasingly being held accountable to bring digital value to the business and participate as a strategic partner. To this end, IT organizations must ensure they have the right skills at the right time to support the strategic direction of the business and contribute overall ROI. Deploying an IT skills framework provides an opportunity for IT organizations to determine their level of readiness by identifying where skill gaps exist.

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.