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Complex Decisions Made Simple With Structure and Tools

White Paper | Dec. 20, 2016

Structuring techniques are the foundation of decision making. They are to decision making what blueprints are to construction. There are a number of techniques that will quickly and easily improve the analysis of virtually any problem. This paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.

Kick Start Your Training with the Canada Job Grant

Webinar – Recorded | Dec. 08, 2016

The pain point is people need skills, but may not have budget for training.  They may also have heard of the Canada Job Grant, but aren’t quite sure what it is, if it applies to them, or what’s involved. The goal of this webinar is to kick start their application process by providing them with clear, succinct information that outlines the essential things they need to get started.

A New Trend in Agile - Incorporating Program Management

White Paper | Dec. 06, 2016

How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more agile? The answer is to use program management that is designed to be agile.

Business-IT Alignment: Driving Business Outcomes

Webinar – Recorded | Dec. 06, 2016

Business and IT alignment is not a one-and-done thing. On the contrary, business strategies and goals continually evolve and cascade down to more specific needs throughout the enterprise — including IT. To stay aligned with the business, the IT side of the house should consistently ensure that it and the business both understand what outcomes are desired in strategic, tactical, and operational contexts. At the same time, IT should build up the disciplines required to enable — and ultimately track — those outcomes.

PMBOK Guide 6th Edition: A Deep Dive into the Changes

Article | Dec. 02, 2016

Are you prepping for the PMP exam? What should you know about the impending new edition of A Guide to the Project Management Body of Knowledge PMBOK® Guide before scheduling your examination?

Understanding ITIL®

Article | Dec. 01, 2016

ITIL (short for Information Technology Infrastructure Library) is a widely accepted series of five books that outline best practices for the management of IT services. It is praised for offering a simple and practical framework for the alignment of IT services with the larger needs of a business or organization. ITIL is recognized for its ability to bring smart improvements to any IT service management process.

Harnessing Creativity to Make Powerful Decisions

White Paper | Nov. 30, 2016

Creativity is the “due diligence” of effective problem analysis. It is through creativity that the best possible solution for a problem is discovered. Without creativity, decisions are often one-dimensional, superficial, and near-sighted.

You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

“Reasonable Security” Best Practices: Learning From Notable Data Breaches

White Paper | Nov. 28, 2016

Has your company implemented "reasonable security"? If so, you should be able to avoid lawsuits and fines after a breach. But what is "reasonable security," and is there a definition?

Understanding Pen Testing

Video | Nov. 23, 2016

A brief introduction to the basics of penetration testing.