Resource Library

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services.  The 4th iteration retains ITIL’s place as one of the key tools at the disposal of the organization’s seeking to manage digital transformations.

To help set you up for training success, here are 4 tips to select the right instructor-led course.

The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.

Ask yourself these four questions and you'll pick the best course for your needs.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

In support of software-defined networking, Cisco has introduced several products to strengthen networks and meet the increased demand for flexible and cost-efficient solutions. The Cisco SDN solution in the data center is ACI. Outside the data center the primary Cisco solution is DNA.

The CCNAX - CCNA Routing and Switching Boot Camp is a great option to obtain Cisco Routing and Switching skills while pursuing the CCNA Routing and Switching certification. 

In this informative webinar recording, participants will learn about Global Knowledge's approach to blended learning, Blended Live, and explore the benefits of this challenge-based, flipped classroom model.

Software-defined networking (SDN) is a solution that will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.