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Managing Microsoft 365 Messaging Courseware (MS203WV)

This course provides a detailed description of the key components of the Microsoft 365 messaging service, Exchange Online. It describes how messaging administrators can use Exchange Online to perform various configuration tasks to manage, help secure, monitor, and troubleshoot mail flow. Students will learn how to manage Exchange Online recipient objects, message transport and mail flow, messaging infrastructure and security, message hygiene, and compliance. This course is primarily designed for students who want to be messaging administrators in a Microsoft 365 environment.

GK# 834088 Vendor# MS203WV
Vendor Credits:
  • Global Knowledge Delivered Course
  • Training Exclusives
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Who Should Attend?

This course is primarily intended for Exchange Server and Microsoft 365 messaging administrators who want to manage a secure, efficient, and effective email collaboration platform that uses Exchange Online and Microsoft 365. The secondary audience for this course can be candidates who want to take the MS-203 exam or other exams related to Exchange Online.

What You'll Learn

By completing this course, you’ll achieve the knowledge and skills to:

  • Describe Exchange Online and explain how it compares to Microsoft Exchange Server.
  • Create and manage Exchange Online recipient objects and policies.
  • Manage administrator and user roles in Exchange Online.
  • Manage authentication and security in Microsoft Entra ID.
  • Manage domains, connectors, and mail flow in Exchange Online.
  • Plan and manage message security and encryption in Exchange Online.
  • Implement data loss prevention (DLP), retention and archive policies, and auditing in Exchange Online.
  • Configure and troubleshoot client access in Exchange Online.

Course Outline

Module 1: Overview of Exchange Online

  • Introduction to Microsoft 365 services
  • Introduction to Exchange Online
  • Overview of Exchange Online administration tools
  • Lab: Exploring Microsoft 365 and Exchange Online admin portals

Module 2: Managing Exchange Online recipient objects

  • Exchange Online recipient objects
  • Creating and managing Exchange Online recipient objects
  • Lab A: Creating and managing Exchange Online recipients
    • Creating and managing email address lists and policies
  • Lab B: Managing address lists and address book policies in Exchange Online

Module 3: Managing administration in Exchange Online

  • Overview of Exchange Online administration
  • Managing administrator roles in Exchange Online
  • Managing user roles in Exchange Online
  • Lab: Managing role-based access control for administration in Exchange Online

Module 4: Managing authentication and security in Microsoft Entra ID

  • Managing authentication and security in Microsoft Entra ID
  • Implementing security in Microsoft Entra ID
  • Implementing authentication for Exchange Online clients
  • Lab: Implementing authentication and security features in Microsoft Entra ID

Module 5: Managing mail flow in Exchange Online

  • Managing domains and connectors in Exchange Online
  • Managing mail flow in Exchange Online
  • Lab A: Managing mail flow for Exchange Online
    • Monitoring and troubleshooting mail flow in Exchange Online
  • Lab B: Monitoring and troubleshooting mail flow

Module 6: Managing message security in Exchange Online

  • Exchange Online Protection
  • Overview of the Microsoft Defender platform
  • Using Microsoft Defender for message security
  • Lab A: Implementing message security with preset security policies
    • Implementing message encryption in Exchange Online
  • Lab B: Configuring threat policies and Purview Message Encryption

Module 7: Implementing compliance in Exchange Online

  • Implementing DLP in Exchange Online
  • Implementing data lifecycle management in Exchange Online
  • Implementing information protection in Exchange Online
  • Implementing and managing eDiscovery for Exchange resources
  • Lab A: Implementing messaging compliance
    • Auditing in Exchange Online
  • Lab B: Message lifecycle management using archiving and retention

Module 8: Configuring clients for Exchange Online

  • Outlook clients for Exchange Online
  • Configuring and using Outlook on the web
  • Configuring and troubleshooting client access in Exchange Online
  • Lab: Configuring clients for Exchange Online
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Prerequisites
  • Basic understanding of cloud services
  • Basic knowledge of Microsoft cloud services and Microsoft 365 applications
  • Basic experience with Active Directory Domain Services (AD DS) and Microsoft Entra ID
  • Basic understanding of authentication types and cloud licensing
  • Basic experience with business email systems such as Microsoft Exchange

PDUs

This course qualifies you for the following PMI® Professional Development Units (PDUs):

Classroom Live and Virtual Classroom Live

  • Power Skills = 7
  • Business Acumen = 7
  • Ways of Working = 10

Total = 24

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