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Certified Scrum Master® (CSM)

This 2-day CSM® course is for all professionals learning to lead, participate in, and understand how to work in Scrum initiatives.

This 2-day CSM® course is for all professionals learning to lead, participate in, and understand how to work in Scrum initiatives. Global Knowledge offers the preferred Certified Scrum Training® for professionals who value a quality learning environment. Small class sizes, highly interactive lessons, and attendee participation ensure understanding of Scrum with clarity and enthusiasm, so it can be applied right away. Robin Dymond is the Certified Scrum Trainer for all Global Knowledge Scrum Alliance® courses.

GK# 821367
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Who Should Attend?

Scrum Masters, project managers, business analysts, and anyone who seeks the Certified Scrum Master designation.

What You'll Learn

This CSM® Course is Guaranteed to…

  • Prepare you to pass your CSM® certification exam.
  • Give you the latest in Scrum thinking.
  • Accelerate your Scrum & Agile adoption.
  • Transform your career or organization.
  • Be fun, interactive & enjoyable.
  • Be supported with bonus training materials after completion.
  • Be supported by our technical team for your online set up and participation.


Every Workshop Includes

  • Pre-reading materials and course preparation advice
  • Booklet of course materials including the Scrum Guide
  • Soft copy of course materials
  • Recommended reading lists
  • PDFs, videos, and links to other learning resources
  • Run 8:30 a.m. – 5:30 p.m. for 2 days
  • Qualify for Scrum certification when fully attended for both days


What to Expect After Course Completion

  • 2 Year Scrum Alliance Membership (included in fee)
  • Access to the global Scrum Alliance community
  • Scrum Adoption Support Information Series
  • Weekly advice and enhanced information email series to help you
  • Adopt Scrum in your work and with your peers

Course Outline


  • Intro and Expectations
  • Agile Principles
  • What is Scrum?


  • Creating Product Goals
  • Business Case study simulation
  • Business Drivers
  • Writing User Stories
  • User Story Maps
  • Paper Prototyping and User Interaction
  • Estimating and planning
  • Prioritization Techniques
  • Organization & Delivery Models
  • Getting it Done