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VMware vSphere: Troubleshooting [V8]

New - This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment.

This course increases your skill level and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

GK# 100768 Vendor# VMW- VSTS8
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Who Should Attend?

  • System architects and system administrators

What You'll Learn

By the end of the course, you should be able to meet the following objectives:

  • Describe troubleshooting principles and procedures
  • Use the vSphere Client, the command line, and log files to configure, diagnose, and correct problems in vSphere
  • Explain the key vSphere log files from troubleshooting perspective
  • Describe the benefits and capabilities of VMware Skyline
  • Identify the networking issues by examining the reported symptoms, and troubleshoot the reported problems
  • Identify the storage issues by examining the reported symptoms, and troubleshoot the reported problems
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability (vSphere HA) problems and provide solutions
  • Trouble virtual machine problems, including migration problems, snapshot problems, and connectivity problems
  • Identify VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and find resolutions
  • Troubleshoot performance problems with vSphere components

Course Outline

Course Introduction

  • Introductions and course logistics
  • Course objectives

Introduction to Troubleshooting

  • Define the scope of troubleshooting
  • Use a structured approach to solve configuration and operational problems
  • Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient

Troubleshooting Tools

  • Identify the utilities and tools used to run commands
  • Identify how to access the vSphere ESXi shell
  • Run commands to view, configure, and manage vSphere components
  • Use Standalone ESXCLI for troubleshooting
  • Run ESXCLI commands from the Standalone ESXCLI tool
  • Use Data Center CLI commands for troubleshooting
  • Run commands to view, configure, and manage your vSphere components
  • Identify the best tool to use for CLI troubleshooting
  • Locate important log files
  • Identify how to use log files in troubleshooting
  • Describe the benefits and capabilities of VMware Skyline™
  • Explain how VMware Skyline works at a high-level
  • Identify the types of health information provided by Skyline™ Health
  • Identify uses for VMware Skyline™ Advisor
  • Describe the support bundle REST API
  • Use the support bundle REST API

Troubleshooting Virtual Networking

  • Analyze and troubleshoot standard switch problems
  • Analyze and troubleshoot virtual machine connectivity problems
  • Analyze and troubleshoot management network problems
  • Analyze and troubleshoot distributed switch problems

Troubleshooting Storage

  • Recognize components in the vSphere storage architecture
  • Identify the possible causes of problems in the various types of datastores
  • Analyze the common storage connectivity and configuration problems and discuss the possible causes
  • Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
  • Analyze log file entries to identify the root cause of storage problems
  • Use ESXi and Linux commands to troubleshoot storage problems
  • Investigate ESXi storage issues
  • Troubleshoot virtual machine snapshots
  • Troubleshoot storage performance problems
  • Recognize how multipathing works
  • Identify the common causes of missing paths
  • Resolve the missing path problems between hosts and storage devices

Troubleshooting vSphere Clusters

  • Identify and troubleshoot potential vSphere HA problems
  • Analyze and solve vSphere potential vMotion problems
  • Diagnose and troubleshoot potential vSphere DRS problems

Troubleshooting Virtual Machines

  • Describe virtual machine files
  • Identify, analyze, and solve virtual machine snapshot problems
  • Discuss virtual machine files and disk content IDs
  • Troubleshoot virtual machine power-on problems
  • Identify possible causes and troubleshoot virtual machine connection state problems
  • Diagnose and recover from VMware Tools™ installation failures

Troubleshooting vCenter Server and ESXi

  • Analyze and resolve vCenter service problems
  • Diagnose and troubleshoot vCenter database problems
  • Use vCenter appliance shell and the Bash shell to identify and solve problems
  • Identify and troubleshoot ESXi host problems
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Prerequisites

This course requires completion of one the following courses:

  • VMware vSphere: Fast Track
  • VMware vSphere: Install, Configure, Manage
  • VMware vSphere: Operate, Scale and Secure

The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in this course:

  • Install and configure ESXi
  • Install vCenter Server
  • Create vCenter Server objects, such as data centers and folders
  • Create and modify a standard switch
  • Create and modify a distributed switch
  • Connect an ESXi host to NAS, iSCSI, or Fibre Channel storage
  • Create a VMware vSphere VMFS datastore
  • Modify a virtual machine’s hardware
  • Migrate a virtual machine with VMware vSphere® vMotion® and VMware vSphere® Storage vMotion®
  • Configure and manage a VMware vSphere® Distributed Resource SchedulerTM cluster
  • Configure and manage a VMware vSphere HA cluster
  • Basic knowledge of command line tools like ESXCLI, DCLI, and PowerCLI

If you cannot complete these tasks, VMware recommends that you take the VMware vSphere: Install, Configure, Manage [V8] course instead.

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