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CompTIA A+ Certification Prep Course

Prepare for the CompTIA A+ certification 202-1001/1002.

CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-1001 and Practical Application Exam 220-1002.

 In this course that’s focused on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

Our A+ Prep Course courseware has received CompTIA Authorized Quality Curriculum (CAQC) approval. The CompTIA CAQC symbol assures you that all test objectives are covered in the training material.

This full-service test preparation course includes:

  • A+ study guide
  • A+ pre- and post-assessment test questions
  • Comprehension exercises and study digest
  • Voucher for each A+ exam
  • A+ Practice Exams


This course supports a certification that is a DoD Approved 8570 Baseline Certification and meets DoD 8140/8570 training requirements.

The CompTIA A+ On-Demand course is now part of Polaris Accelerate.

GK# 100287
Vendor Credits:
  • Global Knowledge Delivered Course
  • Training Exclusives
  • GSA Eligible
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Is This The Right Course?

  • End-user skills with Windows-based PCs
  • Basic knowledge of computing concepts

Who Should Attend?

Individuals seeking CompTIA A+ certification (220-1001 and 220-1002)

What You'll Learn

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualization.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Support and troubleshoot print devices.
  • Support operating systems.
  • Install, configure, and maintain operating systems.
  • Maintain and troubleshoot Microsoft Windows.
  • Configure and troubleshoot network connections.
  • Manage users, workstations, and shared resources.
  • Implement physical security.
  • Secure workstations and data.
  • Troubleshoot workstation security issues.
  • Support and troubleshoot mobile operating systems and applications.
  • Implement operational procedures.

Course Outline

  • Lesson 1: Supporting Operating Systems
  • Lesson 2: Installing and Configuring PC Components
  • Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices
  • Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices
  • Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components
  • Lesson 6: Installing, Configuring, and Maintaining Operating Systems
  • Lesson 7: Maintaining and Troubleshooting Microsoft Windows
  • Lesson 8: Network Infrastructure Concepts
  • Lesson 9: Configuring and Troubleshooting Networks
  • Lesson 10: Managing Users, Workstations, and Shared Resources
  • Lesson 11: Implementing Client Virtualization and Cloud Computing
  • Lesson 12: Security Concepts
  • Lesson 13: Securing Workstations and Data
  • Lesson 14: Troubleshooting Workstation Security Issues
  • Lesson 15: Supporting and Troubleshooting Laptops
  • Lesson 16: Supporting and Troubleshooting Mobile Devices
  • Lesson 17: Installing, Configuring, and Troubleshooting Print Devices
  • Lesson 18: Implementing Operational Procedures

Labs Outline

  • Managing Files, Folders, and Disks in Windows
  • Configuring and Using Linux
  • Deploying a Windows Image
  • Configuring Windows Applications and Services
  • Using Windows Troubleshooting Tools
  • Configuring Network Connection Settings
  • Troubleshooting Network Connections
  • Configuring Shared Resources
  • Configuring Active Directory Accounts and Policies
  • Configuring Data Protection
  • Using Anti-Virus Software
  • Configuring Windows Backup
  • Using Windows PowerShell


  • End-user skills with Windows-based PCs
  • Basic knowledge of computing concepts

Related Certifications

CompTIA A+ (220-1001 and 220-1002)

Follow-On Courses