CARY, N.C. - Global Knowledge, the world's leading IT and business skills training provider, today announced the formation of its Business Transformation Services (BTS) consulting practice for workforce optimization. BTS gives organizations the insight to analyze skills gaps, manage change and clarify employee roles and responsibilities.

Business, technology and workforce disruptors, ranging from mergers and acquisitions to big data, cloud, pervasive analytics, cybersecurity and the retiring baby boomer generation, often combine and result in job roles and competencies that are not aligned with business needs. BTS gives team leaders, human resources professionals, learning and professional development managers, and executives a complete solution, converting disrupters into opportunities.

With BTS consulting, Global Knowledge learning solutions specialists analyze an organization's strategic goals and tactics, identify workforce skills gaps and design learning solutions that will effectively and efficiently drive required skills transformations. Engagements are project-based with clearly defined scope, cost and timing. Services include needs assessments, skills gap analysis, learning path design, core competency development and onboarding with on-site, virtual and customized courses.

"Global Knowledge has been helping customers achieve success through business and technology training and professional development for decades. Our BTS learning consulting practice introduces an entirely new level of value," said Michael Fox, SVP, Enterprise Solutions for Global Knowledge. "Our learning solutions specialists work with customers to identify skills development requirements, our educators help workforces grow and evolve, and our customers get incredible value from their commitment to developing and optimizing their workforce. BTS provides a complete solution. No other skills transformation provider can take an organization from consultation to implementation."

With years of experience in creating customized solutions, Global Knowledge can pass along significant cost-savings due to dedicated resources, easily tailored consulting frameworks and an unparalleled course portfolio. Global Knowledge's experts have a significant breadth of knowledge and an established record of helping finance, technology, manufacturing and other organizations transform their workforces.

About Global Knowledge

Global Knowledge is the world's leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of convenient class times, delivery methods and formats to accelerate their success. Our business skills solutions teach essential communications skills, business analysis, project management, ITIL service management, process improvement and leadership development. With thousands of courses spanning from foundational training to specialized certifications, our core IT training is focused on technology partners such as Amazon Web Services, Cisco, Citrix, IBM, Juniper, Microsoft, Red Hat and VMware. We offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C.