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Whether you're dealing with bosses, colleagues, staff members, or senior management, the ability to win respect, influence people, and cultivate cooperation is absolutely essential to career success. What's more, in challenging economic times, the people with whom yo...

In today's volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships-and ca...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Dans ce cours introductif, vous approfondirez le rôle et les responsabilités de l'analyste d'affaires - lien de communication entre tous les domaines des affaires et acteur crucial dans la réussite d'un projet. Vous apprendrez les techniques qui garantissent le succè...

Learn how an Agile testing approach enhances delivery speed and improves overall quality. Learning the goals of Agile will help you transition, implement, and monitor testing in an Agile environment and integrate traditional testing skills and knowledge into Agile development teams.

Whether you are building software systems for others, or someone is building them for you, it is imperative that the software does what the end users need it to do.

The ENC9K - Implementing Cisco Catalyst 9000 Switches course introduces you to the architecture, capabilities, and implementation of the Cisco Catalyst 9000 switching platform.

Enroll in RH342 and learn the essential techniques and tools for troubleshooting Red Hat Enterprise Linux. Learn Linux with this official Red Hat training course from Global Knowledge. Course includes hand-on labs to debug live, virtualized systems.

Presentations and public speaking are very much a part of every executive's responsibilities. Effective executive speaking is what distinguishes the successful professional from everyone else. Public speaking skills are most critical to your success and to your indiv...

This course provides a basic understanding of full-spectrum cyberspace operations, the complexities of the cyberspace environment, as well as planning, organizing, and integrating cyberspace operations.