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An IT certification is a quick and readily recognized benchmark mapped to a specific skill set based on standardized testing. A certification demonstrates your dedication, motivation and technical knowledge on a specific platform.

Exclusive – Are you a Project Manager navigating the waves of change in today’s dynamic business environment? Discover how mastering estimation techniques can set you apart and drive your projects to success. Join our exclusive session, inspired by the latest industry trends and...

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

Workplace violence prevention training is an essential component of a program to raise awareness of the different types of workplace violence.

Learn how to be effective and efficient while appraising your team.

Project success often depends on choosing, motivating, and leading the project team. This course, based on PMI®’s PMBOK® Guide, Sixth Edition, focuses on improving the project manager’s human resource expertise, from initial planning through project closure. Particip...

Deliver Your Message with Poise, Empathy and Resolve. Unfortunately, difficult conversations need to happen in the workplace. There are situations where someone has to be let go, told that they aren’t being promoted, or receive a poor performance review – common scen...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how...

Learn effective methods of communication, problem solving, delegation and motivation, to prepare yourself to be an effective manager. Virtual Classroom Live