Resource Library

IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.

ITIL 4 education has been undergoing its slow reveal for almost 12 months.  As the process is passing the halfway point, I’m committing my own and Global Knowledge’s thoughts to print. I’d also like to share with you some tips for continuing your ITIL education journey.

A Project Manager Professional (PMP) is an individual who has earned an industry-recognized project manager certification from the Project Management Institute (PMI). 

The demand for professionals who can successfully manage a project to completion is rising. Heavy demand means you will be able to command a higher salary and have the flexibility to choose projects you are passionate about.  

Scrum serves as a framework for the development of software and other products. It helps teams collaborate and provides a way to address challenges and changes in order to deliver a high value product. The Scrum Master promotes and supports the framework (Scrum). A Certified Scrum Master (CSM) helps everyone understand Scrum theory, practices, rules, and values.

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

We asked Global Knowledge’s tech enthusiasts for their ideal wish list items this year. Check out our list of the top 12 tech gifts of 2019.

Ask any executive today about digital transformation and they’ll likely tell you about their organization’s plans to integrate cutting-edge technologies.