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Citrix Platform Enterprise Deployment, Monitoring & Troubleshooting Combo (CTX-314)

CTX-314 - Learn how to How to implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site

Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and advanced configurations.

  • You will learn to build and combine App Layers to optimize management of your app and desktop images.
  • You will learn how to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines.
  • Additionally, in this course you will learn how to use tools for monitoring and troubleshooting a CVAD environment.
  • You'll learn advanced use-cases for Citrix Direct and learn about uberAgent and how to install, manage and configure Splunk, ESA and UXM dashboards and the uberAgent plug-in.
  • You'll also understand core-architecture and traffic flows as they relate to common breakpoints and the tools to identify issues.

This course will replace CVAD-301.

Product Versions Covered: Citrix Virtual Apps and Desktops 2507 LTSR, App Layering 2507, and WEM 2511.

Updated June2026

GK# 843004 Vendor# CTX-314
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Who Should Attend?

  • Citrix administrators and engineers

What You'll Learn

After this course participants should be able to:

  • Implement advanced administration concepts such as backups, disaster recovery, scalability, and redundancy for a Citrix Virtual Apps and Desktop Site
  • Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
  • Integrate Citrix App Layering into a Citrix Virtual Apps and Desktop deployment.
  • Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
  • Configure WEM features to improve the end user environment and virtual resource consumption.
  • Migrate an on-premises WEM deployment to WEM service.
  • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
  • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
  • Install, Configure, and Manage Citrix uberAgent.
  • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.

Course Outline

Module 1: Intro to CVAD Advanced Configuration, Redundancy, and Scalability

  • Citrix Virtual Apps and Desktops Redundancy and Scalability
  • StoreFront and NetScaler Gateway
  • Site Infrastructure Redundancy and Scalability
  • Machines Running the Virtual Delivery Agent

Module 2: Manage CVAD Multiple Locations

  • Zones
  • VDA Registration in a Multi-Zone Environment
  • Zone Preference
  • Optimal Gateway Routing and Zones
  • StoreFront Resource Aggregation
  • Managing StoreFront Store Subscriptions in a Multi-Location Environment

Module 3: Backups and Disaster Recovery

  • Backups
  • Disaster Recovery Considerations
  • Disaster Recovery Process

Module 4: Intro to WEM Architecture Components

  • WEM Features and Benefits
  • WEM On-Premises Components and Deployments
  • WEM Service Components and Deployments
  • WEM Component Communication Workflows
  • WEM Service Component Communication Workflows

Module 5: WEM Deployment and Initial Installation

  • On-premises WEM: Leading Practice Installation Prerequisites and Steps
  • Creating the WEM Database
  • Running the WEM Infrastructure Service Configuration Utility
  • WEM On-Premises vs WEM Service
  • WEM Service: Leading Practice Installation Prerequisites and Steps
  • ADMX Template Configuration
  • WEM Agent Installation
  • WEM Consoles
  • WEM Initial Setup

Module 6: WEM System and Log On Optimization

  • WEM System Optimization Overview
  • WEM CPU Management
  • WEM Memory Management
  • Additional System Optimization Features
  • WEM Log On Optimization Overview
  • WEM Assigned Actions
  • WEM Environmental Settings
  • Citrix Profile Management In WEM

Module 7: WEM Security and Lockdown Features

  • WEM Security Management Features
  • Privilege Elevation and Process Hierarchy Control
  • WEM Transformer

Module 8: The WEM Agent

  • WEM Settings Processing and WEM Agent Caches
  • WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS

Module 9: WEM Monitoring, Reporting, and Troubleshooting

  • WEM Monitoring and Reporting
  • WEM On-Premises Troubleshooting
  • WEM Service Troubleshooting
  • WEM Agent Troubleshooting

Module 10: Upgrading WEM and Migration to WEM Service

  • Upgrading Workspace Environment Management
  • WEM On-Premises Migration to WEM Service

Module 11: Intro to App Layering and Architecture Overview

  • Citrix App Layering Introduction
  • Citrix App Layering Architecture

Module 12: OS, Platform, and App Layers

  • The OS Later
  • The Platform Layer
  • The App Layers

Module 13: Elastic App and User Layers

  • Elastic App Layers
  • User Layers

Module 14: Layer Priority and Maintaining an App Layering Environment

  • Layer Priority
  • Updating Layers
  • Maintaining and Updating the App Layering Environment
  • Common Citrix App Layering Considerations and Additional Resources

Module 15: Citrix Tools for Monitoring, Troubleshooting, and Automation

  • Introduction to Support a Citrix Virtual Apps and Desktops Site
  • Tools for Monitoring and Troubleshooting
  • Tools for Automation

Module 16: Monitoring CVAD with Citrix Director

  • Citrix Director Introduction
  • Monitor and Interact with Users Sessions
  • Infrastructure Monitor
  • Application and Desktop Probing
  • Cost Optimization
  • Citrix Director and NetScaler Gateway

Module 17: Activity Monitoring with Session Recording

  • Session Watermark
  • Session Recording

Module 18: Citrix Director and NetScaler Console Integration

  • Introduction to NetScaler Console
  • Insight Monitoring
  • Integrate Citrix Director with NetScaler Console

Module 19: Install, Configure, and Manage Citrix uberAgent

  • Introduction to Citrix uberAgent
  • Splunk
  • Architecture Overview
  • Architecture Deep Dive
  • Installing and Configuring uberAgent
  • uberAgent - Endpoint Configuration
  • Dashboards
  • Alert and Reporting
  • Logging and Troubleshooting

Module 20: Introduction to Troubleshooting

  • Introduction to PowerShell
  • Architecture and Communication

Module 21: Troubleshoot Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting NetScaler Gateway
  • Troubleshooting Access and Authentication
  • Troubleshooting App/Desktop Launch

Module 22: Troubleshoot Delivery Controller Issues

  • Validating FlexCast Management Architecture (FMA) Services

Module 23: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

  • Troubleshooting VDA Registration

Module 24: Troubleshoot HDX Connections

  • Troubleshooting HDX Connections
  • Installing Scout EMS, ELIAS, and Scout Board
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Labs Outline

  • Labs are provided by Layer8 Training for this course
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Prerequisites

Participants need to have a strong foundational knowledge of Windows Server and Desktop operating systems, Active Directory, Policies, Profiles, Networking and Hypervisors.

Related Certifications

  • This course leads to Citrix Certified Professional - Virtualization (CCP-V).
  • Citrix certifications, including historic data, are now available on Credly platform

Citrix Certified Professional - Virtualization (CCP-V)