Business Processes in SAP S/4HANA Service
- Course Code S47000
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThis SAP course describes the essential business processes in S/4HANA Service and the integration with other functional areas in S/4HANA.
SAP S/4HANA Service is part of the new solution SAP S/4HANA. However, S/4HANA Service integrates concepts of SAP ERP Customer Service and CRM Service.
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Course Schedule
Top-
- Delivery Format: Virtual Learning
- Date: 08-10 April, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: French
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- Delivery Format: Virtual Learning
- Date: 03-05 June, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date: 05-07 October, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: English
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- Delivery Format: Virtual Learning
- Date: 16-18 November, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe )
- Language: French
Target Audience
Top- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Solution Architect
Course Objectives
Top- This course will prepare you to:
- describe the essential business processes in S/4HANA Service
- describe the integration with other functional areas in S/4HANA
Course Content
Top- Solutions and Deployment
- UI Clients for SAP S/4HANA Service
- Organization
- Master Data
- Interaction Center
- Service Order Management
- External Service Processing
- Service with Advanced Execution
- In-House Repairs
- Service Contracts
- Recurring Service
- Integration to Sales
- Analytics in SAP S/4HANA Service
Course Prerequisites
Top- None
Further Information
TopCourse based on software release
- SAP S/4HANA 2023 On Premise