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Business Processes in SAP S/4HANA Service

  • Course Code S47000
  • Duration 3 days

Course Delivery

Company Event Price

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Course Delivery

This course is available in the following formats:

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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This SAP course describes the essential business processes in S/4HANA Service and the integration with other functional areas in S/4HANA.

SAP S/4HANA Service is part of the new solution SAP S/4HANA. However, S/4HANA Service integrates concepts of SAP ERP Customer Service and CRM Service.

Company Events

These events can be delivered exclusively for your company at our locations or yours, specifically for your delegates and your needs. The Company Events can be tailored or standard course deliveries.

Course Schedule

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Target Audience

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- Application Consultant
- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Solution Architect

Course Objectives

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  • This course will prepare you to:
    • describe the essential business processes in S/4HANA Service
    • describe the integration with other functional areas in S/4HANA

Course Content

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  • Solutions and Deployment
  • UI Clients for SAP S/4HANA Service
  • Organization
  • Master Data
  • Interaction Center
  • Service Order Management
  • External Service Processing
  • Service with Advanced Execution
  • In-House Repairs
  • Service Contracts
  • Recurring Service
  • Integration to Sales
  • Analytics in SAP S/4HANA Service

Course Prerequisites

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  • None

Further Information

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Course based on software release

- SAP S/4HANA 2023 On Premise