Business Processes in SAP S/4HANA Service
- Course Code S47000
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
-
Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopThis SAP course describes the essential business processes in S/4HANA Service and the integration with other functional areas in S/4HANA.
SAP S/4HANA Service is part of the new solution SAP S/4HANA. However, S/4HANA Service integrates concepts of SAP ERP Customer Service and CRM Service.
Course Schedule
TopTarget Audience
Top
- Application Consultant
- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Solution Architect
- Business Analyst
- Business Process Architect
- Business Process Owner / Team Lead / Power User
- Solution Architect
Course Objectives
Top- This course will prepare you to:
- describe the essential business processes in S/4HANA Service
- describe the integration with other functional areas in S/4HANA
Course Content
Top- Solutions and Deployment
- UI Clients for SAP S/4HANA Service
- Organization
- Master Data
- Interaction Center
- Service Order Management
- External Service Processing
- Service with Advanced Execution
- In-House Repairs
- Service Contracts
- Recurring Service
- Integration to Sales
- Analytics in SAP S/4HANA Service
Course Prerequisites
Top- None
Further Information
TopCourse based on software release
- SAP S/4HANA 2023 On Premise