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Global Knowledge was named Cisco's Global Learning Partner of the Year for the sixth time in 10 years, for its overall commitment to the highest-quality training and enablement.

Global Knowledge has been honored as one of the leading Juniper Networks Authorized Education Partners (JNAEP) in the Americas for its 2013 performance.

The Transforming to a Cisco Intent Based Network (IBNTRN) v1.1 course teaches you how the functionality of Cisco SD-Access fits into Cisco Digital Network Architecture (DNA).

In this five-day Cisco course, students will gain a comprehensive understanding of EVPN VXLAN technologies. This course delivers a thorough and practical exploration of Cisco EVPN VXLAN fabric networks, equipping learners with the skills needed to design, deploy, aut...

This intensive 4-Day training program delivers comprehensive, hands-on instruction in the deployment, configuration, management, and optimization of Cisco MDS (Multilayer Director Switch) storage networking solutions. Designed for storage and network professionals, t...

Implement Cisco Data Center automated solutions including programming concepts, orchestration, and automation tools.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”