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A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

The Global Knowledge 2016 IT Skills and Salary Report revealed that ITIL ranks among the top 5 playing IT certifications to obtain.