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When Learning Fails: Six Classic Mistakes and How to Avoid Them

May 12, 2012
57m 33s

Everyone has been involved in a learning program or project that has not delivered its intended impact. Across organizations, remarkably similar but preventable missteps are made in needs identification, learning strategies, program development and implementation.  Instructor Tom Gram, Senior Director of Professional Services at Global Knowledge, will present six classic mistakes learning professionals make that reduce chances for success along with evidence-based practices to help prevent them. 

Tom Gram

Tom manages the Learning Services team at Global Knowledge.  He has over 25 years designing and managing training, e-learning and performance support.  Early experiences designing learning for process redesign initiatives caused him to rethink formal learning and look for ways to build learning into workflow and job contexts using technology, social media and other means.  Tom has an M.A. in Educational Technology and is a Certified Training and Development Professional (CTDP) and Certified Management Consultant (CMC).


  • Describe key conditions that contribute to failure of learning projects
  • Define the six most common mistakes and miscues made by learning professionals in the analysis, design and delivery of training programs
  • Define preventative strategies for each of the six classic mistakes to avoid learning failure
  • Help you to prepare a plan to incorporate best practices into organizational learning processes