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What are the advantages of Microsoft Dynamics 365 for your organization?

Global Knowledge
  • Date: 25 February, 2020
How come more and more organizations have started using the CRM and ERP applications of Microsoft Dynamics 365? What does Dynamics 365 have that other CRM and ERP applications lack? Global Knowledge explains it in this article.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 contains all the Microsoft CRM and ERP cloud based applications. Dynamics 365 integrates all your existing applications so you've got a good overview and applies artificial intelligence on all your data. That data gives you new insights.

You can expand Dynamics even further by using the Microsoft Power Platform. Automate tasks using PowerAutomate (previously known as Microsoft Flow), build applications with PowerApps and get insight with PowerBI.

What are the advantages of Microsoft Dynamics 365 for your organization?

All your applications intertwine
All Microsoft products collaborate perfectly in Dynamics 365. Imagine, you as a Dynamics user get an e-mail from a customer you've been in touch with before. Dynamics then automatically looks up all the existing information about this customer for you.

You can use Microsoft SQL to build extensive data reports in Dynamics CRM. The analytics of Microsoft Dynamics 365 collaborate well with Microsoft data solutions. Because of this, you can access customer information at any point in time.

Microsoft Dynamics is user friendly
Microsoft Dynamics has a user friendly interface. It's well integrated with Microsoft Outlook. Using Microsoft Dynamics is almost intuitive. You'll recognize the typical Microsoft environment.

Your Dynamics applications are available anywhere, any time
You can use your phone, tablet, laptop or desktop - it doesn't matter. Because Dynamics 365 is cloud based, your applications are always available and ready to use. Even outside your office, your data is within reach.

Ready to start working with Microsoft Dynamics 365?

In this article you've already read about some of the possibilities of Microsoft Dynamics, but you'll manage your business even more efficiently if you follow a training course. Global Knowledge has an extensive Microsoft Dynamics training course on offer. Curious? Check out all the courses via the button below.
To write this article, the following sources were used: Navconsultants, Techzine, Intech-systems, Sherweb.
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