Transform Your Tech Series: Alleviate Chaos and Disorganization with Real-world Skills

Join us for the first webinar of our monthly "Transformative Tech Series" from Skillsoft.

Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk.

Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.

Hear from our expert instructor, Roberto Rivera, ITIL Expert and Consultant, as he discusses rea-world issues that impact service organizations around the globe. Roberto will also share how ITIL training, offered by Skillsoft, can transform problems and struggles int best practices and good health for your organization.

Duration: 1 hour

Roberto Rivera

ITIL Expert and Consultant

Roberto is an ITIL Expert and ITIL Managing Professional instructing with Skillsoft to demonstrate and educate ITIL Foundation, Advanced, and Extension Modules for managing professionals, planning and improvement, delivery and support, service strategy, and operations across organizational priorities including cybersecurity and cloud computing. Roberto has his degree from Howard University and is based in Fort Lauderdale, FL.