Managing Microsoft Teams

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Students will learn to:

• Explore Microsoft Teams
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment
• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams
• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams
• Introduction to Teams meetings and calling
• Manage meetings and events experiences
• Plan for Microsoft Teams Rooms and Surface Hub
• Configure, deploy, and manage Teams devices
• Plan for Teams Phone
• Configure and deploy Teams Phone
• Configure and manage voice users
• Configure auto attendants and call queues
• Troubleshoot audio, video, and client issues

Module 1 : Get started with managing Microsoft Teams

Explore Microsoft Teams Plan and deploy Microsoft Teams Implement lifecycle management and governance for Microsoft Teams Monitor your Microsoft Teams environment

Module 2 : Prepare the environment for a Microsoft Teams deployment

Manage access for external users Implement security for Microsoft Teams Implement compliance for Microsoft Teams Plan and configure network settings for Microsoft Teams

Module 3 : Manage chat, teams, channels, and apps in Microsoft Teams

Create and manage teams Manage collaboration experiences for chat and channels Manage apps for Microsoft Teams

Module 4 : Manage meetings and calling in Microsoft Teams

Introduction to Teams meetings and calling Manage meetings and events experiences Plan for Microsoft Teams Rooms and shared meeting spaces Configure, deploy, and manage Teams devices Plan for Teams Phone Configure and deploy Teams Phone Configure and manage voice users

• Configure auto attendants and call queues
• Troubleshoot audio, video, and client issues

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell.