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EXIN Service Integration and Management (SIAM™) Professional – Including Exam

  • Kursuskode SIAMP
  • Varighed 3 dage
  • Version 3

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The EXIN SIAM™ Professional certification, based on the Scopism SIAM BoK version 3, gives you proven, job-ready SIAM expertise that organizations actively look for.

This certification validates that you can handle real-world complexity by integrating multiple service providers, navigating competing priorities, and maintaining control in fast-changing environments.

Be the professional decision-makers trust to successfully manage services, govern suppliers, and deliver measurable business outcomes.

Updated 7/6/2026

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Målgruppe

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This certification is designed for professionals who work in or aspire to work in complex service ecosystems, including:

- Service Managers and Service Management Practitioners

- SIAM Consultants and Service Integrators

- Service and Enterprise Architects

- Supplier, Vendor, and Contract Managers

- Business Relationship Managers

- Project, Program, and Transformation Managers

- Professionals responsible for retained capabilities or intelligent client functions

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Kursets formål

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This certification equips you to:
  • Design a SIAM strategy aligned with business goals, sourcing models, and organizational constraints.
  • Integrate multiple internal and external service providers into one coherent, business-facing ecosystem.
  • Define and operate governance frameworks that drive accountability, transparency, and performance.
  • Plan and execute SIAM implementations, including onboarding and offboarding providers with minimal disruption.
  • Run, measure, and continuously improve a SIAM ecosystem using meaningful performance insights.
  • Manage organizational change across people, processes, and suppliers — not just technology.
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Kursusindhold

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1. Discovery & Strategy

1.1 Key elements of a SIAM strategy
1.2 Analysis of the current situation
1.3 Elements of a SIAM governance framework

2. Plan & Build

2.1 Design a detailed SIAM model
2.2 Plan a SIAM implementation

3. Implement

3.1 Different scenarios supporting a SIAM implementation
3.2 Ongoing organizational change management (OCM)

4. Run & Improve

4.1 Operate, assure and improve a SIAM ecosystem

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Forudsætninger

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Requirements for certification

  • Successful completion of the EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 exam.
  • Accredited EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 training, including completion of the Practical Assignments.
Anbefalede forudsætninger:
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Certificeringstest

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Examination details

  • Examination type: Multiple-choice questions
  • Number of questions: 40
  • Pass mark: 65% (26/40 questions)
  • Open book: No. The exam is based on a case study. This case study is provided as an appendix to the exam.
  • Notes: No
  • Electronic equipment/aides permitted: No
  • Exam duration: 90 minutes

The Rules and Regulations for EXIN’s examinations apply to this exam.

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